SHIPPING POLICY
SHIPPING POLICY
FROM OUR STUDIO TO YOUR DOOR.
Every AURA order is prepared with care before making its way to you.
Once your order has been confirmed and processed, it will be handed over to our designated delivery partner for shipment to the address provided at checkout.
ORDER PROCESSING
Orders are processed after successful order confirmation and payment verification, where applicable.
Processing and delivery timelines may vary depending on:
- Product availability
- Order volume
- Destination
- Selected shipping method
- Customized or made-to-order requirements
Any estimated timeline communicated at checkout or by our customer care team should be considered an estimate rather than a guaranteed delivery date.
DELIVERY
Once your order has been dispatched, you may receive relevant shipment or tracking information where available.
Please ensure that the shipping address and contact details provided at checkout are accurate. AURA cannot be responsible for delays caused by incorrect or incomplete delivery information.
SHIPPING CHARGES
Shipping charges are calculated according to the destination, order and applicable delivery method and will be displayed where applicable during checkout.
The current AURA website offers free economy shipping on orders over USD 250.
INTERNATIONAL ORDERS
International orders may be subject to customs duties, taxes, clearance charges or other fees imposed by the destination country.
Any such charges are the responsibility of the customer unless expressly stated otherwise at checkout.
DELAYS
While we work closely with our delivery partners to ensure timely delivery, certain delays may occur due to:
- Customs clearance
- Weather conditions
- Public holidays
- Address-related issues
- Carrier disruptions
- Circumstances beyond our control
For assistance with your shipment, please contact:
care@aurabysarahzeeshan.com
WhatsApp: +92 322 0529040